Flexible providing granular user access to passwords
We use the solution to store all sensitive password information and also secure notes. To help ease permissions and access for various …
Overview
What is ManageEngine Password Manager Pro?
ManageEngine Password Manager Pro is the Zoho Corporation's password management solution for small and medium sized businesses and enterprises alike.
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What is ManageEngine Password Manager Pro?
ManageEngine Password Manager Pro is the Zoho Corporation's password management solution for small and medium sized businesses and enterprises alike.
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What is ManageEngine Password Manager Pro?
ManageEngine Password Manager Pro Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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July 29, 2021
Flexible providing granular user access to passwords
We use the solution to store all sensitive password information and also secure notes. To help ease permissions and access for various users within the information technology and systems department we have taken the approach of separating the various passwords into categories, for example, infrastructure, development, and web management which we then give permission relevant for the right users based on their job role.
- Granular access permissions
- Audit logging
- Audit history
- Adding new secrets
- Adding new sensitive information
- User interface
- Value for money
- End user access
- Audit logs
- Secured passwords
- Secured sensitive information
- Central tool
We evaluated one on-premise solution, Password Manager Pro, one cloud-based solution called Passwordstate to store all sensitive password information and also secure notes. The latter was licensed by users, so we knew as the team grew it would cost quite a lot more to maintain. We wanted access for various users within the information technology and systems department at a granular level to have separation of the various passwords into categories which we then give permission relevant for the right users.
Continuum of Care uses ManageEngine Password Manager Pro as our self-service password reset and recovery tool. With our recent move to longer, more secure passwords we needed to a tool that would offer recovery questions, reset option, and be available through both a web interface and a smartphone app (on both Android and iOS). ManageEngine Password Manager Pro fit the bill perfectly, and the extra feature of GINA integration directly to Windows was a wonderful plus.
- App based password resets
- Windows password recovery
- Third-party password sync (SSO)
- The interface is a little clunky and dated.
- Password Reset via App, Website, and GINA
- SSO
- Reporting of user state (enrolled, expired, etc.)
- It cut out tickets for password resets in half within a week.
- It allows us to dig into reports and find inactive / unused accounts with ease
- It replaced a multitude of one-off integration tools with other software
- Microsoft Azure Active Directory and Google Workspace (formerly G Suite)
Both Google and Microsoft offer a lot of SSO options with their products, but ManageEngine Password Manager Pro has kept competitive by offering its own integrations, and has the added feature of being self-hosted, which allows greater control of the environment compared to a cloud solution. While normally I am a cloud-first believer, in this case the ability to directly tie into local apps as well as cloud apps, and to integrate into the GINA over the LAN and WAN, has proved its value to me.
We use Password Manager Pro (PMP) to store credentials for various applications and services that we in IT use throughout the company. The tool is network accessible through our SSO provider allowing for easy access from anywhere. It solves the business problem of having a central and secure location to store application credentials. Applications can be sorted into groups and those can be set so that only certain individuals have access to the credentials that they need.
- PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for.
- Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen.
- Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group.
- PMP can improve on where granular password settings are stored. It difficult in my opinion to locate where the password complexity rules are to be set.
- Integration with SSO providers is not as straightforward as some other applications I've used.
- Access from a mobile device is far from ideal and makes it difficult to access important credentials when away from a desktop or laptop.
- PMP has made it easier for us to store and share important credentials with other team members in a secure manner.
- PMP has eliminated the need for using personal credential management tools that can be insecure and could put data at risk.
- Integrating PMP with SSO has made it easier for everyone to access the tool quickly.
I have used Dashlane in the past at a previous organization and as great and well designed as it is, it is not great for large companies that are looking for a more commercial and more supported solution. One thing I do like about Dashlane though is how it easily integrates into a certain web browser and allows for the auto-filling of credentials on different websites. It also can store credit card info. This is something PMP doesn't offer.
July 28, 2017
ManageEngine Password Manager Pro Review
Using ManageEngine Password Manager Pro (ME PW Pro) has allowed us to consolidate all of our password management into one location and allow for the tracking of all enterprise wide passwords. Using ME PW Pro across the enterprise has increased efficiency and we no longer have the issues of only one person having a password.
- Centralized location for passwords
- Increased efficiency
- Ease of use
- Better search features
- ROI has been very positive for our organization.
- Password manager and KeePass
ME PM Pro is more suited for a larger organization with multiple employees needing access to store and manage passwords.
April 18, 2017
Password Manager Pro for Self Service Password Resets
It's used globally within our organisation, this product provides us with self-service password resets and account unlock abilities. We chose this product to reduce the number of contacts to our help desk, speed up account management issues and reduce our overall cost of ownership. We have found this product to be simple, effective and reliable in the four years we have been using it.
- Simple integration into AD.
- Really easy to use interface for end users.
- Good management interface and good management reporting.
- Reasonable cost per annum for support and updates.
- Low maintenance, many tasks automated.
- Reliable.
- The ability to change non AD passwords is complex and difficult to set up. Maybe this is predictable, but it would be good to have an easier route to make greater use of the product.
- Greater account management from the supplier would be appreciated. Being US-based they tend to leave their UK customers to fend for themselves.
- Dramatic reduction in incidents tot he helped desk for account related issues.
- Lower cost of providing support for users.
- Met and exceeded all of our expectations.
- Expect some teething problems when setting up, but runs like a charm afterwards.
We evaluated some 5-6 different products, but chose this one as it had the best set of features that we needed and was priced fairly.
Yes
Feel that we need to as this is a critical piece of software,
Yes
Yes